Customer Service Feedback Survey

Tekscan Customer Survey

Thank you for being a Tekscan customer, we greatly value your input. Please take a moment to provide your feedback in this survey.

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* 1. How satisfied are you with Tekscan based on your recent experience?

Tell us more about your choice

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* 2. Based on your most recent experience how likely are you to recommend Tekscan to a family, friend or colleague?

Very Unlikely

Unlikely

Somewhat Unlikely

Undecided

Somewhat Likely

Likely

Very Likely

Very Unlikely

Unlikely

Somewhat Unlikely

Undecided

Somewhat Likely

Likely

Very Likely

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* 3. What is the most important reason for your scores?

Customer Service Friendliness and Professionalism

Customer Service Knowledge

Ability to Resolve/Answer the Inquiry

Issue resolution time

Other

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* 4. Did we resolve your problem or question the first time you contacted us?

Yes

No

Somewhat

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* 5. Are there any additional comments about Tekscan you would like to share?

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* 6. Name

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* 7. Company / Organization

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* 8. Telephone

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* 9. Email

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* 10. May we contact you regarding this survey?

Yes

No